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COOKIES AND PRIVACY POLICY

COOKIE POLICY

VERSION 1.0, DATED JANUARY 1, 2024


Kim Casino uses various Cookies, some placed by Our third-party services that appear on Our pages. In this Cookie Policy, the terms 'You', ' Your', 'User', or 'Player' mean anyone using Our services.

Unless otherwise stated, 'We' or 'Us' or 'Our' refers to Herion Investments Limited, a company registered in Cyprus with company registration number HE450175.

This Cookie Policy applies to the following domains: www.kimcasino.com (the 'Website').

This Cookie Policy intends to inform You what Cookies We use on this Website, their purpose, which ones are essential for the Website to function correctly, and to offer You a tailored experience.

We must obtain Your consent for those Cookies for performance/analytics and targeting/advertising purposes. However, some Cookies are vital to providing You with Our services, and we are not required to obtain Your consent.

Cookies are small text files stored on Your device, such as a computer, tablet, or smartphone, by Your browser while browsing this Website.

Each Cookie holds different data types unique to every User. For example, the Cookie entails recording Your browsing activity on Kim Casino. The data obtained from such Cookies allow Us to offer You a superior User experience, bespoke and unique to the User, whether You use Our Website or any of Our Social Media pages.

We use Cookies to offer You the service on Kim Casino, to provide marketing and advertising content personalised to You, and to be able to analyse the traffic on Our Website.

The Cookies that are available on Kim Casino can then be categorised as essential (strictly necessary) and non-essential (functionality, statistics, and marketing) as detailed below:

STRICTLY NECESSARY COOKIES

These Cookies are vital to navigating and using this Website's features successfully. The Website will not function correctly without these Cookies. These Cookies do not collect data about You that We could use for any other purpose, so We are not required to obtain Your consent.

However, if You prevent such Cookies, You may not be able to use this Website's functionalities. Additionally, We cannot ascertain that Our security controls will function correctly while using Our Website.

FUNCTIONALITY COOKIES

These Cookies, also called Preferences Cookies, allow Our Website to remember Your preferences, such as language choice. These are also used to remember whether You had provided Your acceptance to reading and understanding Our Cookie Policy and Your Cookie preference selection

STATISTICS COOKIES

These Cookies, also called Performance Cookies, are used for statistical purposes to collect information on how You use Our Website. For example, the pages You had viewed and the links You had clicked on. The data collected through such Cookies is anonymised and cannot be used to identify You. We only use these Cookies to improve the functionalities of this Website. We are required to obtain Your consent to collect such Cookie data.

Statistics Cookies are also used for the following:

Affiliates – to inform Our third parties if Our Users visited their Websites or vice versa.

Error and content management – to monitor any errors on our Website, to observe content usage, to resolve issues, and to optimise the content on Our Website.

Maintaining and testing designs – for Our web developers to keep the current designs and test new designs.

MARKETING COOKIES

These Cookies are used to track Your activities on the Website, which helps Us deliver advertising and marketing content relevant to You and limit the number of times You see ads.

These persistent Cookies, placed throughout the Website, are linked to our third parties' services. Since these Cookies are non-essential for the proper functioning of the Website, You can opt-out.

These Cookies work by particularly identifying Your browser and Your device and are used to link to Our Social Media page and provide advertisers (whether directly or indirectly) with information on Your visit to Our Website.

The first time You visit Our Website, You are presented with Our Cookie banner. If You clear Your browser Cookies, the Cookie banner will become visible again. For the Cookie banner to be removed, You must acknowledge and accept it.

The Cookie banner provides You with information regarding the Cookies used on this Website and obtains Your consent to non-essential Cookies where necessary.

Suppose You choose to provide Your consent to certain cookies. In that case, Your browser will remember Your selection the next time You visit Our Website. Cookies expire periodically, though this depends on the type of Cookie and the type of data collected.

You may choose to withdraw or change Your consent at any time. You can do this by changing some of Your browser settings. Find further information here and here.

Some Cookies may be set by various Google services, which store Your preferences and track Your activity from Website to Website. However, Cookies set by third parties are impossible for Us to follow or to specify under which conditions they are placed.

This Cookie Policy is subject to changes from time to time. Any changes We may make in the future will be published on this page on Our Website. The changes will be effective from the date of publishing. You can request previous versions of the Cookie Policy by emailing [email protected].

PRIVACY POLICY

VERSION 1.0, DATED JANUARY 1, 2024

Your privacy and data security are our top priorities. This policy outlines how Kim Casino collects, uses, and protects your personal information.

Any references in this Privacy Policy to "Herion Investments Limited" the "Company", "We", "Us", "Data Controller", or "Our" refers to Herion Investments Limited, a company duly registered in Cyprus with company registration number HE450175 and registered address atStasikratous, 32, 3rd Floor, Flat/Office 301, 1065, Nicosia, Cyprus being the Data Controller of Personal Data. Any references to "You", "Your", "Data Subject", or "User" means any person who uses Our "Service(s)" provided on KimCasino.com, "Website".

For the purposes of this Privacy Policy, 'Personal Data" refers to any information related to the Data Subject that can be used to directly or indirectly identify them.

In this Privacy Policy, We describe how We handle Your Personal Data. Any Personal Data You provide Us through Your use of this Website or the operation of Your account is kept strictly confidential by Us.

You can contact Us via Live Chat or by emailing [email protected]. We have appointed a Data Protection Officer, whom You may contact for any queries about this Privacy Policy or how We handle Your data by emailing [email protected].

When processing Personal Data, we follow the obligations stipulated in Regulation (EU) 2016/679 of the European Parliament and the Council, referred to as "GDPR".

To provide You with Services and to be able to register an account on Kim Casino, We need to collect Your Personal Data. The provision of the Service by Us includes creating, operating, and managing Your account and allowing You to play games and perform relevant activities related to games. The legal basis for processing Personal Data is GDPR article 6(1)(f), the Data Controller's legitimate interest being to provide the Service to You.

The Personal Data that We collect from You when registering and operating Your account on Kim Casino is to comply with Our legal, licensing and regulatory requirements and obligations, including data protection obligations and those for the operation of Our licence issued by the Anjouan Gaming and Betting Board and under its regulations and guidelines.

And to meet Our obligations related to all other relevant competent authorities, when required to do so, to assist in any law enforcement investigation relating to fraud, money laundering, and/or terrorist financing, amongst others. We may terminate the relationship with You if You fail to provide Us with the necessary Personal Data upon Our request. In this case, the legal basis for processing Personal Data is GDPR article 6(1)(c).

Apart from having a legal obligation to collect Your Personal Data, We also have a legitimate interest in protecting Kim Casino from being misused for fraudulent and/or illegal activities. These include but are not limited to promotional abuse, fraudulent activities, money laundering and/or terrorist financing, and online security risks. We collect Personal Data to carry out identification and verification checks on You. We collect Personal Data to create User profiles for Anti-Money Laundering Risk Assessment purposes.

To prevent Our Website's illegal use, We need to carry out profiling of Our Users and their activities using automated processes. However, any decisions made based on these profiles are made by natural persons. The legal basis for processing Personal Data is GDPR article 6(1)(f); the Data Controller's legitimate interest is ensuring the security, accessibility, and availability of Our Website's Service to You.

Sometimes, We may send You marketing communications, but only if You have consented to this, either during the registration process or by changing Your settings from Your account profile. These marketing communications will help You stay updated with the latest news about new games, products, bonuses, offers, and other related promotions. You have the right to change Your marketing preferences and withdraw Your consent at any time and at no cost by changing these settings from Your account profile, unsubscribing directly from the marketing communication, or contacting Our Customer Support Team on Live Chat or by emailing [email protected]. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. The legal basis for processing Personal Data is GDPR article 6(1)(a) or GDPR article 6(1)(f), the legitimate interest of the Data Controller to promote its sales activities.

We also collect your Personal Data regarding financial account information and aspects of Your financial transactions through Your account on the Website. We collect Personal Data so You can place Your bets online and so we can process online payments. The legal basis for processing Personal Data is GDPR article 6(1)(b).

To resolve issues related to providing goods and services by providing customer support, We collect Personal Data such as Live Chats and email correspondence with Our Customer Support Team. The legal basis for processing Personal Data is GDPR article 6(1)(f), the legitimate interest being the Data Controller's legitimate interest to respond to the Data Subject's requests.

To be aware of and act accordingly regarding Your ability to participate in gambling, we may process special categories of Personal Data. This would be a situation where You inform Us that You have a gambling addiction. The legal basis for the processing of this Personal Data is GDPR article 9(2)(e).

The categories of Personal Data that We collect from You and process are as follows:

Personal identification and communication details are provided to Us when You complete the registration process to register for a Kim Casino account. This includes collecting Your details such as Your full name, date of birth, residential address, and communication details, including Your email address and phone number.

Your Personal Data may also be collected through other means like documentation or data You provide Us upon Our request. Documents are provided for identity, age, address, and payment verification purposes. However, We may request other documentation from You as part of Our legal and regulatory obligations and to maintain Your account with Us.

We record Your logins and visits to this Website, such as through geolocation information, traffic data, and weblogs, amongst other information. Moreover, all Live Chats and email correspondence held with Our Customer Support Team are recorded and maintained for security and training/educational purposes.

Although We do not regularly collect special categories of data, We may receive such data from You. For instance, if You inform Us that You have a gambling problem, We would treat such information as equivalent to a special category of Personal Data, i.e. health information.

We use Cookies to collect information transferred to Your device (computer, mobile, tablet) by Your internet browser. Such Cookies help us to improve Our Website and to provide You with a superior experience. We obtain Your consent for those Cookies which are non-essential for the successful operation of the Website. However, for those Cookies which are essential for the Website to operate successfully, We are not obliged to seek Your prior consent.

For further information on Cookies, please read Our Cookies page or contact Us at [email protected].

We ensure to take all the necessary security and standard precautions to keep Your Personal Data safe. Our servers are physically located within the European Union, and they may only be accessed online through encrypted connections by authorized persons. In following best security practices and standards, We only use third-party providers that follow and ensure an adequate security level similar to Ours.

We may also store Your Personal Data within our Group of companies. Because this may be located outside the EEA, We will still ensure adequate security measures are in place and that Your Personal Data is always protected, for instance, by having Standard Contractual Clauses in place as per the European Commission.

Your Personal Data may also be exchanged with certain third-party providers to be able to carry out the following processes and provide Our Service to You:

  • Payment processing
  • Marketing, where Your consent was obtained
  • Anti-Fraud, Anti-Money Laundering and/or Combatting Terrorist Financing checks
  • Other Data Controllers
  • Joint Controllers
  • Data Processors.
  • A full list of our third-party providers can be provided to You upon request.


Please note that We may be required to disclose Your personal details to such third-party service providers to satisfy Our regulatory obligations and legitimate interests.

Anti-fraud, anti-money laundering, and combatting terrorist financing checks are used to verify Your personal details. This is done via electronic means by matching Your details against third-party databases to assess whether:

  • You may be a Politically Exposed Person (PEP) or a close associate of a PEP.
  • You are subject to Financial Sanctions.
  • Your personal details are close to or match people with adverse media results.
  • Where such information is requested by Our payment providers for fraud inquiries, We will provide such personal data on the basis that the request for information is to either protect Your rights or for a legitimate interest to protect Us against fraud.

We ensure that data transfers with any third-party service providers are covered with appropriate contracts and safeguards that are put in place between the Data Controller (Us) and the Data Processor (the third party) following the General Data Protection Regulation (GDPR). These contracts will include references to confidentiality, strict processing rules, security safeguards, breach notification requirements, and provision of assistance to Us so that Your rights are satisfactorily exercised.

In case of a change in the Data Controller, We will attempt to inform You about this and the new Data Controller's identity by contacting You directly, placing notices on this Website, or using other communication methods.

We are also obliged to disclose Your personal data to the relevant regulatory authorities to satisfy Our legal obligations. These include, but are not limited to the:

  • Anjuoan Gaming
  • Other relevant law enforcement entities

In disclosing to the relevant authorities, We are obliged to provide all personal details and documents, the payment and betting transaction history, the communication history, and any other information We hold about You. All personal data and records, including the documents, are transferred to the relevant authority through secure means, as may be prescribed by such authorities that are beyond our control.

In cases where We would need to supply Your Personal Data to third-party providers, such as for marketing purposes, We will provide You with a specific opt-in possibility where Your active consent is required to transfer your data to such third-party providers. Such marketing partners are limited to only receiving Your contact details, for instance, Your email address and/or mobile phone number, only when You consent to receive marketing communications. In case You withdraw Your consent for marketing purposes, which You may do at any time. Then We will inform the relevant marketing partner to stop sending You marketing communications upon receiving your request.

When We share Your Personal Data with third-party providers that are located outside of the European Economic Area (EEA), We will always ensure to have in place a similar degree of protection to transfer Your Personal Data. We only transfer to countries deemed to hold sufficient data protection measures in place as per the European Commission and/or putting in place Standard Contractual Clauses in line with the European Commission.

We are obliged to retain some elements of Your Personal Data after Your account termination for a maximum period of up to 10 years to meet Our legal obligations regarding Anti-Money Laundering and Combatting Terrorist Financing laws and regulations.

Particularly as follows:

  • For up to one (1) year from Your last account activity: Details of Your logins and visits to the Website, traffic data, weblogs, and communications to and from our Customer Support Team
  • For up to five (5) years from Your last account activity: Personal identification details and documents, Your communication details, and contact information through the Website, whether by email, Live Chat, or other media
  • For up to ten (10) years from Your last account activity: Financial account information and game transactions

We will also keep Your Personal Data for more extended periods if required to do so by the relevant authorities. This is especially true in litigation or a legal process that You, the relevant authorities, or Us may be a party to due to Our Service provision to You. All Your Personal Data, details, information, and documentation are stored securely according to this Privacy Policy.

You have the right to:

  • Request access to Your Personal Data and information that We hold on You;
  • Request rectification of Your Personal Data that You consider not to be correct;
  • Request for restriction of processing of Your Personal Data;
  • Request erasure of Your Personal Data;
  • File an objection about the processing of Your Personal Data;
  • Request to export Your Personal Data and information;
  • Request to be informed about any automated individual decision-making that We have in place, including risk profiling;
  • Object at all times to the processing of Your Personal Data and information, and withdraw Your consent.

Your rights may only be exercised in accordance with the law. This might include restrictions on when You can exercise such rights listed above due to laws that supersede the GDPR. You can exercise these rights by contacting Us at [email protected].

You also have the right to file a complaint with the Office of the Information and Commissioner for Personal Data Protection in Cyprus by visiting their Website here. You may also file a complaint with Your local Data Protection Authority. You will find their contact details by visiting this Website here.

This Privacy Policy is subject to changes from time to time. Any changes We may make in the future will be published on this page on Our Website. The changes will be effective from the date of publishing. You can request the previous versions of the Privacy Policy by emailing Us at [email protected].